Check in: Please check in at the office on the second floor of the building (most parents come 15-20 minutes before the start of their party).  Bring all food, beverages, cake, and other party items to the office. Our office staff will bring everything into the party room when it’s available.

Things you need to provide: Food, beverages, candles, matches, serving dishes and utensils, and a cake knife (we provide compostable tableware).  To expedite the process of getting into the party room, we recommend parents bring a bottle of hand sanitizer to help cut down on the hand washing time.

Alcohol is not to be present or consumed at birthday parties

Food Delivery: Yes, you can have your meal delivered to AcroSports. Direct them to head in our upstairs doors and deliver it to our office staff. We recommend having your food delivered 15-20 minutes before you head into the party room.  Need a pizza recommendation? We have a relationship with Cybelle’s Front Room, and they deliver to us often. Feel free to ask your favorite place  - we’ve seen delivery from almost everywhere.

Where to meet your guests: All of your guests will be directed to meet in the grandstands on the third floor of the building - they should enter through the double glass doors on the second level of our gym. They can sign our waiver online ahead of time here.

Starting the party: Our party coaches will greet your party in the grandstands and lead your guests to the main floor of the gym at the appropriate time. After a brief orientation and safety speech, guests will enjoy free play on the gym floor which will include your chosen party features.  

Play time:  Free play will last for 1 hour and 15 minutes (1 hour for our “Basic” package).  Your selected party feature (bungee, zipline, trampoline, or group games) will be offered during free play. As play time comes to a close, our coaches will gather your guests for a final “Happy Birthday” on the floor.  They will then direct your guests to the party room located on the third floor of the building.

Cake Time: Depending on your party package, you will have 40 or 45 minutes to enjoy your snacks and cake in the party room. The party room offers a refrigerator, two dining tables (each 8’ long) and a serving table. All of our tables are covered in colorful oilcloth tablecloths. Our tables and room are brightly colored, but if you're looking to add decoration, we recommend bringing tablecloths or table decorations to match your theme.  We do not allow decorations to be hung in our party room. There is a sink and tap in the room and a bathroom located just across the hallway. AcroSports supplies biodegradable plates, cups, napkins, and utensils.  When you're in the party room, the time is yours - our front desk staff will help set up the tables and things you bring, but food prep and serving are not included.

We're not able to accommodate piñatas at parties

Dine and Dash: Our friendly office staff will notify you when you are ten minutes from the end of your time in the party room. Once your time in the room completes, we will take care of cleaning up so that you can grab your stuff and go.

*Violation of any of these rules or guidelines could result in cancellation of your party at any time.*



Where to park: Street parking is typically your best option. Parking is also available at the Kezar Lot, entrance on Stanyan at Beulah; or at UCSF Millberry Union Public Garage, Irving at 3rd Avenue.

Where to meet your hosts: Enter into the building through our double glass doors on the second level.  Go into our office if you need to sign our waiver, or head up to our third floor to meet your hosts and other guests.

Who to bring: Please keep in mind that we have pretty strict limits for our guest counts, so check in with your party hosts to see if siblings can or cannot be accommodated. 

Sign our waiver: If you haven't signed our waiver online, head into the office to sign a waiver for all participating guests.  You don’t need to sign our waiver if you’ve done so within the past year, or if you’re a current student with us.

What to wear: Guests should wear appropriate gym attire: leggings and t-shirts, leotards, or sweatpants. Children wearing dresses or skirts should also wear leggings or footless tights. Guests will be taking off their socks and shoes.  Note: our AcroSports grip socks are allowed on the floor.

For further queries, please send an email to info@acrosports.org

*Please note that our building is not currently wheelchair accessible, as we are a historic building (2010 ADA Standards for Accessible Design