Tot’s Party FAQ
Who counts as a guest?
Any kids participating on the floor will count towards your guest total. Adults attending will not.
Can I pay to have more guests?
Yes, though our Tot’s Parties include up to 20 guests, you can pay a $50 fee to upgrade to a max of 25 kids. We do not allow downgrades, so please be sure of your headcount when upgrading or wait until the day of your party to upgrade.
Can I have more than 25 guests?
No, 25 is our absolute max due to safety reasons.
Can guests of different ages attend?
Yes! However, children under 4 will have to have a parent or other adult with them through the duration of the party.
Older children are permitted to attend but must be mindful of smaller children.
Infants will count towards your headcount if they are on the floor playing, but not if they are strapped to a parent on the floor.
Can you hold a spot or book my party for me?
No, you must book your own party through our website and we cannot hold any time slots for you, unless you are using an existing credit.
The full cost of your party is due at the time of booking, this price includes a $50 non refundable deposit.
Can I book using an existing credit?
Yes, but you must contact our office to book your party. We will not give a refund if you book your party and then wanted to retroactively use a credit.
Can I book a party more than 3 months out?
Can I reschedule my party if needed?
Yes, there is no fee if you contact us to reschedule at least 3 weeks before your original party is scheduled. If you reschedule within the 3 weeks before your party, there is a $50 charge.
You must contact our office to reschedule your party.
Can I cancel my party?
Yes, you will receive a refund (minus the $50 nonrefundable deposit) if you cancel at least 3 weeks before your party date. If you cancel within 3 weeks, the following policy applies:
2-3 weeks before your party: 75% credit after $50 deposit is deducted.
1-2 weeks before your party: 50% credit after $50 deposit is deducted.
1 week - 48 hrs before your party: 25% credit after $50 deposit is deducted.
48 hrs or less before your party: No credit will be given.
Credits will be valid for 1 year.
You must contact our office to cancel your party.
Day of Party
Can I use the same equipment as the kids?
Parents are welcome on the floor and may participate in activities but are not allowed on the trampoline or TumbleTrak at the same time as any student.
Parents are welcome to stand on the side and encourage their kids, as well as sit in the aerial equipment, and use the climbing wall.
We ask that parents serve as a positive example for their children, and not demonstrate any tricks that may be dangerous for children to attempt.
Will there being coaching?
Our party coaches will be supervising and assisting with set up/clean up but there is no formal teaching or guidance that will take place during the party.
Can I extend more time on the floor if I don't want to have dedicated eating time?
Can we go back on the floor after we've eaten?
If your time on the floor is over, and your children have finished eating early we cannot extend the time to include more free play on the floor.
What do I need to bring?
Anything you will want/need for your party, except for tableware. We provide cups/plates/utensils/napkins.
Are there restrictions on what I can bring?
Yes, AcroSports does not allow piñatas, ice coolers, or alcohol.
Do you have a fridge/freezer I can keep our food/cake in?
Yes, just inform your party coaches of what needs to be frozen/refrigerated.
Can I get food delivered?
Yes. We generally recommend Cybelle’s Front Room as they frequently deliver here and know how our parties operate. But you are welcome to get delivery from anywhere.
What time should I schedule the delivery for?
Around 15-20 minutes before your time on the floor is scheduled to end.
Who needs to sign a waiver?
Parents of anyone attending (including the guest of honor) should fill out a waiver online or in person the day of the party.
Students who have signed a waiver within the past year or students that are enrolled in the current session of classes do not need to sign one.