AcroSports just keeps on growing! To keep up with our ever-expanding staffing needs, we have developed a new position and are currently seeking qualified candidates for the position(s) detailed below:
Position: Performance Director
FLSA Type: Exempt; Full-time
Reports To: Executive Manager
Starting Rate/Salary: $52,000-$62,400 (dependent on experience)
The Performance Director will cultivate a thriving environment for personal and community transformation through collaborative youth, adult, and staff engagement in circus arts and physical performance. The Director will successfully oversee logistics for all AcroSports performances, from initial planning stages through completion and post-mortem.
The Performance Director will oversee and coach the CircusLab Ensemble with the primary goal of advancing their circus and performance skills and outlining a path to a professional career in performance. The Performance Director will serve as a mentor as students develop leadership skills, and guide students to be vibrant representatives and ambassadors of AcroSports in our community.
Drive for results with a focus on AcroSports’ strategy and mission
Take initiative to work both independently and collaboratively
Motivate self and others to achieve a high standard of quality
Build effective relationships and skillfully interacts with Management Team
Remain professional under pressure and demonstrate responsible decision-making in stressful or unexpected situations
Value honesty and work with integrity
Welcome change and openly embrace continual learning
Openly communicate, provide timely feedback and share ideas
Solution-oriented and proactive when presented with problems
Maintain a high level of professionalism and represent AcroSports appropriately
Key Job Responsibilities
Provide vision and leadership for all AcroSports Performances
Create curriculum, choreography, and structure programming for CircusLab Ensemble
Manage arrangements for performance events, productions and appearances, AcroSports Cabarets (2 per year), Adult Showcase, and CircusLab Performance
Work with Executive Management Team to choose Performance themes
Program Specific Duties (CircusLab Ensemble)
Direct end of year CircusLab Performance, including all choreography, costume/sound design, and acts with support from Production Specialist for technical needs
Provide mentorship to CircusLab Ensemble students
Communicate regularly with CircusLab Ensemble families
Organize and facilitate CircusLab Ensemble student audition process
Oversee, organize, and inventory all circus skills equipment, costumes, make-up, and performance related props
Aid coaches/managers in identifying current students who show potential to join the CircusLab Ensemble and make contact with parents/students to invite to audition
Facilitate offsite performance opportunities for CircusLab Troupe (4 per year)
Stay up to date with the greater youth circus performer community
Program Specific Duties (Performances)
Manage all arrangements for performance events, productions and appearances
Facilitate auditions and casting for Cabarets
Contract performers, choreographers, technical staff, musicians, and MCs for Performances
Design, build and/or source sets, props, costumes and tech for Performances
Manage Performance event planning, including concessions, decorations and set-up
Collaborate with Marketing to communicate, promote and sell Performances
Communicate timely with staff and performers regarding Performance dates and rehearsal schedules
Seek out opportunities for community partnerships, collaborations, and events that highlight AcroSports’ Performance program and wider class offerings
If you are interested in this job, please send an email to Johnny@acrosports.org, explain a little bit about yourself, your availability, and why you're interested in this position. Attach your resume to the email. No phone calls, please.
Position: Administrative Manager
FLSA Type: Exempt; Full-time (32-40 hours/week)
Reports To: Executive Director
Starting Salary: $25-30/hour DOE
The Administrative Manager is a vital member of AcroSports’ Management Team, working collaboratively with other members of the Management team to continue the development and oversight of AcroSports and its mission. Administrative Manager will be an Ambassador by modeling AcroSports’ philosophy, vision, and values. This is a key leadership role; the Administrative Manager is expected to lead by example and foster team moral.
Drives for results with a focus on AcroSports’ strategy and mission
Takes initiative to work both independently and collaboratively
Motivates self and others to achieve a high standard of quality
Builds effective relationships and skillfully interacts with Management Team
Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations
Values honesty and works with integrity
Welcomes change and openly embraces continual learning
Openly communicates, provides timely feedback and shares ideas
Solution-oriented and proactive when presented with problems
Maintains a high level of professionalism and represents AcroSports appropriately
Provide leadership to staff team
Build effective relationships with peers encouraging collaborative working
Contribute to the efficiency of AcroSports programming
Conduct quarterly staff performance reviews, set individual goals, and propose rate adjustments
Approve timesheets for ACP staff team
Attend monthly Leadership Team meetings
Attend bi-weekly program meetings
Contribute to AcroSports Work Teams as required/assigned
Participate in hiring process and orientation of new staff
Uphold all AcroSports policies, procedures, standards and code of conduct
Report issues regarding staff, safety, and accidents to Executive Manager
Resolve program specific questions with customers
Respond and move to resolve all complaints in a timely manner
Participate in the planning of AcroSports Performances (ex. student showcases/cabarets).
Contribute to the creation of annual budget by submitting program specific assumptions
Work with EM & ED to recommend Program Cost Pool, Agency Cost Pool, Capital & Equipment expenditures for the organizational annual budget
Program Specific Duties
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Has top level responsibility in phone & public reception
Callers receive prompt, personal, efficient, and effective service
Web information is accurate (Communicate to Marketing Manager when updates are needed)
Email quandaries are responded to in a prompt, appropriate, and personal manner, with correct and current information
Oversee customer service and resolve any issue/problem that arises
Schedule staff shifts in When I Work & approve staff timesheets each pay period
Set-up and oversee registration process
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Enforce system that keeps family and student accounts up to date (emergency contact numbers, waiver agreement, email contact)
Oversee AcroSports information flyers to make sure all current publications are up-to-date, stocked and available
Work with program managers to make sure program info is complete, up-to-date, and accurate
Oversight of all registration
Creating Sessions, new classes, archiving past sessions
Updating classes (opening, closing, putting on hold, changing time/coaches)
Check in with Program managers regarding class status and reflect changes in JR system
Alert program managers to class enrollment issues and programming needs
Setting registration for Priority(only allowing active members to reg) then change to allow new members for General Registration
Collaborate with Marketing manager on emailing families re: Priority and Open Reg.
Create and update Email Templates
Over-see payments for classes are being charged promptly and correctly.
Income tracking: Enter Cash and Checks into Google Drive
Past due payments processing
Credit/Refund Request ( Admin Coord)
Tuition Assistance (Admin Coord)
Installment Plans (Admin Coord)
Mail taken in & out daily
Lost & Found (Take to Goodwill at end of every session)
Keep office supplies stocked - keep tracking method for supplies & purchase new items when needed
Provides historical reference by developing and utilizing filing and retrieval systems.
Oversee that private lessons are being recorded properly
Keep all office forms up to date and stocked
Oversee that the Marketing Manager gets the correct mailing list emails from JR
Change and Update phone message machine as needed
Contact phone company when issues arise
Make sure copy machine toner is in stock, or ordered in a timely fashion when it's low.
Know how to: Double side, Change paper size, Select color, Scan, Un-jam paper issues, Work Document Server, Scan to email
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results
Additional Responsibilities - BigTopShop Supervision
Responsible for oversight of the Big Top shop
Stocking, Inventory, and Purchasing: Order all stock and supplies for the BTS , including food, beverages, leotards and dancewear, and gear.
Create system for tracking purchases in JR & square
Adhere to the annual budget, improve the sustainability of the BTS and continue to create a vision for its future at AcroSports.
3+ years Managing
3+ years in Administrative role
2+ years of Customer Service
Part-Time Front Desk Specialist
AcroSports is seeking part-time Front Desk Specialists who thrive in the customer service setting.
This position is available immediately and is most suited for enthusiastic, reliable, hard-working personalities, excited about working with the community and around parents and children.
Our mission is to serve our community in a safe, positive environment, offering activities that encourage teamwork and build strengths as well as self-esteem, and enhancing life's experience.
Current Available Shifts:
Monday close, Tuesday open, Thursday open, and Saturday close.
- Create a fun, welcoming atmosphere and maintain a clean, secure facility.
- Answer multi-line telephone system, answer customer questions, take accurate messages, and transfer telephone calls to the appropriate person in an efficient manner.
- Read email daily and respond with appropriate professional responses
- Deal with difficult situations calmly and professionally.
- Help customers courteously and effectively. Assist customers with registrations, phone inquiries, and information.
- Accurate registration of students in registration management system.
- Accurately record cash and credit card transactions.
- Maintain appearance at reception: keep order behind the front desk, keep common areas clean and clear, stock supplies.
- Update Attendance Sheets.
- Weekend shifts include hosting children's parties (clean up involved).
- Other duties as assigned by the Office Manager.
- Excellent customer service and communication skills.
- Reliable, punctual, responsible and have a positive attitude
- Computer literacy.
- Excellent Telephone Etiquette
- CPR and First Aid certifications, or the willingness to become certified.
- Conflict resolution skills helpful.
- High school diploma, solid work references, customer service experience, and proof of eligibility to work in the U.S. required.
- Some college and previous office experience preferred.
This is a part-time, hourly position averaging 12-24 hours (3-4 shifts) per week. Front Desk Staff must be able to work weekends.
COMPENSATION: $15 -16/hr (DOE)
Employees are eligible for staff benefits which include access to free and reduced-fee classes.
If you are interested in this job, please send an email to email@example.com, explain a little bit about yourself, your availability, and why you're interested in this position. Attach your resume to the email. No phone calls, please.
Preschool Gymnastics Coach needed!
We are a non-profit recreational gymnastics and urban circus arts facility whose mission is to serve the community through the physical arts. The preschool program is our largest program and serves several hundred students per week.
A part-time position is open starting immediately with training. Hours are weekday/ weekend mornings and afternoons, 5 hours/week. Further substitute hours will also be available on an ongoing basis as needed.
We are looking for an upbeat, enthusiastic, caring individual who has experience working with children under 6 and is familiar with gymnastics, dance, and other physical arts. The job involves maintaining a safe, fun environment for learning, teaching fundamental gymnastics & social skills, and encouraging students' confidence and joy in physical feats.
Please send resume and cover letter by email to firstname.lastname@example.org or stop in. No calls please.
Youth Gymnastics Coach needed!
We are a non-profit recreational gymnastics and urban circus arts facility whose mission is to serve the community through the physical arts. The youth program serves almost a thousand students in classes offered 7 days a week.
A part-time position is open starting immediately with training. Hours are weekdays and weekends, 5-15 hours/week. Further substitute hours will also be available on an ongoing basis as needed.
We are looking for an individual with experience in movement and coaching. Background and training in gymnastics, parkour, or other circus arts is preferred. The job involves teaching fundamental and progressive movement skills, supporting youth development and growth, and encouraging students' confidence and joy in physical feats.
Please send resume by email to email@example.com or stop in to fill out an application.
Openings are available immediately!
Mission and Values
AcroSports is a non-profit organization with a rich history of serving the San Francisco Bay Area community. Since 1993, AcroSports has provided physical fitness programs for students of all ages and remains at the forefront of gymnastics, aerial training, circus and urban arts. We have the honorable distinction of being the only Urban Circus training center in the United States.
Our unique history, culture and esteemed reputation attract talented individuals in acrobatics, gymnastics, parkour, board sports, breakdance, capoeira, urban circus and aerial arts. AcroSports not only provides “flexible” growth for its employees, but also a culture of collaboration, open communication and a fun work environment.
AcroSports is an EOE employer committed to a diverse workforce.
ALL qualified applicants are encouraged to apply.