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FAQ
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GENERAL INFORMATION
What classes does AcroSports offer?
AcroSports offers classes in the physical, performance, and
circus arts such as: tumbling, gymnastics, aerial arts, contortion, board sports, breakdancing, capoeira, parkour, etc.. See individual program pages for specific offerings,
as class offerings and availability vary from session to session.
Where are you located?
Our street address is 639 Frederick St. between Arguello &
Stanyan, across the street from Kezar stadium in San Francisco's
Inner Sunset / Haight Ashbury District. There are two easily
noticeable brick art-deco gymnasiums on the block, we
are in the furthest east of the two. Map.
Is there parking?
Limited street parking is available, and there are also paid
lots at Kezar Stadium (entrance on Stanyan street), and UC
San Francisco (entrance at Irving and 3rd ave). We are also
accessible from the 7, 71, and N Judah MUNI lines.
Do you offer off-site programs?
AcroSports’ “Mobile AcroSports Training (MAT)” van brings our
physical programs out to schools or community facilities.
Please contact the Offsite Manager, Ed Johnson, for more info.
How often do you have performances?
Semi-annual performances by City
Circus generally occur in early December and mid-May.
We also have a Recital
Program in which performance-track students perform
in a group recital at the end of every class session (we offer
four sessions per year). Members of our performance troupe
also periodically perform at community events like ZooFest
and Family Fest in Golden Gate Park.
Do you rent equipment?
Some mats and other equipment are available for rent. Please
contact our Site Coordinator to inquire about equipment rentals.
What are your office hours?
Monday thru Thursday 9am-7:30pm, Friday 9am-6:00, Saturday 9am-7:00pm, and Sunday 11am-5pm.
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CLASS REGISTRATION
What do I need to do to hold a spot in a class?
Payment (cash, check, VISA or MasterCard) will reserve your
space in a class. For students applying for tuition assistance,
a fully completed tuition
assistance application with requested supporting
documentation and a $25 deposit will temporarily hold your space until your
application is reviewed.
What are your class fees?
Class tuition for all AcroSports by-enrollment programs is generally
calculated according to the number of hours per week the student
is attending, times the number of weeks in the particular
session (late enrollment is always prorated). The greater
number of hours per week, the less the dollar amount per hour.
For example, 10 weeks of an hour-long children's* class might cost
$130 ($13/hour) while 10 weeks of a 2.5 hours of class per week would cost $300
($12/hour).
*please note: children's and adult classes are different rates.
Can I sign up in the middle of a session?
Yes, pending availability in the classes you're interested in. Your tuition will be prorated for the remaining classes.
Can I pay tuition in installments?
You can arrange to pay tuition in more than one payment if
needed; please contact Operations Manager, Matt
Fishleder to arrange this. You may also want
to consider applying for Tuition Assistance;
the eligibility for this program is fairly broad.
What are your refund or cancellation policies?
We do NOT offer refunds; if you are not sure your child wants
to take a class or not, schedule a no-risk trial class through
the office (415-665-2276) before committing to the entire
session. If your child enjoys the class you can register for the session, if not, you owe nothing. If your child tries a class and it doesn't work out they may do another risk free trial the following session. Adults may do a paid drop-in in class and apply that payment towards registration for the session if they decide to register. Once you sign up for a class it is yours for the
session; you cannot substitute friends or siblings in place
of the original registrant.
Why do I have to pay an insurance/registration fee?
AcroSports charges an annual $45 Registration and Insurance
Fee for all
students in order to subsidize a variety of costs not directly
associated with in-class activities. Specifically, these expenses
include processing and maintenance of student records and
quarterly
mailings (registration), as well as liability and accident
insurance
costs.
Do you offer tuition assistance?
Yes we do; please contact the AcroSports office for details.
You can also find a Tuition Assistance application here.
Do you offer sibling/family discounts?
Yes, we offer 10% off tuition for multiple family members,
beginning with the 2nd family member, applied to the lesser tuition.
Can I sign up over the phone or online?
On-line registration is available for preschool classes and
Kinder-camps ONLY. Click here
go to the registration site. Registration for all other classes
is on the phone or in person. Schoolage Camps register primarily by mail
What happens if a class closes due to underenrollment?
You can switch to another class that works for you, or request
that we
issue you a credit or refund.
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PRESCHOOL CLASSES
Do you offer trial classes?
Yes, we offer no-risk trials in class
sections that have space available. You may check availability
and schedule a no-risk trial class by calling our office. If you enjoy the class you may register and pay for the session (including the trial), if not, you owe nothing.
At what age do you start taking students?
18 months. Our insurance policy does not cover children under
18
months, so you must wait until the day that you child turns
18 months
to participate in a class.
Can I leave the building during my child’s class?
No! Parents/caretakers of preschool students must stay in
designated viewing areas, within sight of the instructor,
throughout the class period.
Can I choose my child’s instructor?
You may inquire as to coaches’ schedules when you register,
but all schedules are subject to change before and/or throughout
the session. If the coach you would like is teaching one of two sections offered at once, you can request your child to be grouped with that coach at the first class of the session.
Can my child be in a class with their friend?
If they are in the same age group and there is space available,
yes.
Do you offer classes on weekends?
Yes, on Saturday & Sunday mornings & early afternoons on Saturdays.
Do you offer make-ups?
Yes. Make-ups are limited to one per class session and do
not carry
over from one session to the next. Make-ups for preschoolers
are
offered through a class exchange system; please consult the
exchange
boards in the office.
What is the maximum number of students for each class?
Tiny Tots: 9
Tootsie Rollers: 6
Tumblers: 8
TumbleStar: 7
Jr. Rhythmic: 7
AcroFitness: 8
Two sections of the same class may meet at the same time with
two
separate instructors.
Do I need to bring my child or can my babysitter/nanny
bring her?
Any parent or caretaker may bring a child to class. Please
make sure
everyone is familiar with all policies outlined on our registration
form, and that we have current phone numbers for all adults
who are
responsible for the child.
What if my child turns old enough for the next class in
the middle of a
session?
You can switch to the next class mid-session, pending availability,
or
wait until the next session to move to the next age group.
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SCHOOLAGE CLASSES
How do I know which level my child is?
If your child is new to AcroSports and has no prior gymnastics
experience, they are most likely at the IntroStar beginner
level. If they have prior gymnastics experience, you may schedule
an evaluation with the schoolage program manager, Tonya White, to determine the appropriate class for her.
How do I know if my child has moved up to the next skill
level?
Your child will receive a recommendation from their coach prior
to the coming session enrollment if they have determined
they are ready to move to the next level. This is determined
by a skill evaluation. A list of all students who are moving
up will be kept in the main office during registration. If
you have questions about your child moving up, speak with
their coach or call and ask to speak with a head coach.
How many students are in each class?
Most schoolage classes have a limit of 8 students per class.
Exceptions
are trampoline and the various aerial arts, which may have
6 students;
and dance and capoeira classes which may have up to 14. Classes
with 2
instructors may also have more than 8 students.
Can my child be in a class with their friend?
If they are determined to be at the same skill level and there
is space
in the class, yes. But as all classes follow a progressive
curriculum,
students may not be in class together based solely on friendship
or
schedule convenience.
Do you offer classes on weekends?
Girls and boys gymnastics classes are usually offered on Saturdays depending on the session.
Do you offer make-ups?
Yes. Make-ups can be done in classes of the same level that have space available. You may sign up for one make-up per session
in the office. Make-ups do not carry over from one session
to the next.
Can I leave the building during my child’s class?
For SchoolAge classes, yes. Please be sure to pick your student
up on
time, or inform the office if you are running late.
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PERFORMANCE CLASSES
What is City Circus?
City Circus is a high-level, theatrical circus troupe and
training program based at AcroSports. Find
out more.
Does Make-A-Circus still perform?
Make-A-Circus is no longer in operation, but AcroSports City
Circus still offers shows and interactive circus workshops
in the traditional open- air style of Make-A-Circus. The "Summer
Circus Days" tour is currently on hiatus, but you can
see City Circus perform at many Bay Area events throughout
the summer or bring a show to your event! Check the Calendar
for upcoming shows and contact Artistic Director Tim Barsky for more information.
When is your next performance?
City Circus performs two full- length theatrical productions
a year in addition to numerous shows at public and private
events around the Bay Area. Check the Calendar
or contact Artistic Director Tim Barsky for upcoming show info. Our Recital students
also show off their skills at the end of each session in a
recital show in our facility. Recital shows are open to the
public for a $5 donation. Find out about the next recital
performance.
Can I book City Circus for a party or event?
Yes! City Circus is available for performances at corporate
or private parties, schools, community events, parades, fairs
and more! We also offer circus and performance parties for
children in our facility. Stage shows have specific technical
requirements and must be booked at least one month in advance,
but walk-around or interactive characters, jugglers or mimes
are available for any event! Contact Artistic Director Tim Barsky or 415-665-2276 ext. 103
How do I get into the Performance Program/ City Circus?
Recital classes
are available for intermediate to advanced students ages 7
and up and require instructor permission or evaluation. City
Circus is designed for advanced performers ages
10- adult. Entrance into the troupe is by audition only. Auditions
are generally held twice a year in the winter and summer.
To schedule an evaluation or find out about the next audition
contact Artistic Director Tim Barsky.
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ADULT CLASSES
Do I have to enroll in a session or can I drop-in to classes?
All classes for adults except Capoeira are offered by enrollment,
which means students commit to a weekly class for the session.
Capoeira is available as a paid drop-in, or through the purchase
of a Capoeira Card for 5 classes.
Can I do a trial class?
Adults may do a paid drop-in before enrolling for the entire session, and then apply the drop-in fee towards their tuition if they decide to register. Adults are also welcome to observe classes from the bleachers or waiting areas before registering. Regular drop ins are possible but must be scheduled in advance and only if space is available.
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BIRTHDAY PARTIES
Please see the Birthday Page for more info.
When do you offer birthday parties?
Saturday afternoons (2pm,3:30pm, 5pm, and 6:30pm) and Sundays
(11am, 12:30pm, 2pm, 3:30pm, and 5pm).
How far in advance should I book my party?
We suggest 6-8 weeks in advance. However if you are calling
closer to your party date and your preferred party date and time is
already booked you may request to be put on a waitlist.
What is the earliest age my child can have a birthday
party?
We offer parties for children aged 2 to 15.
What is the age range for birthday guests?
The age range for guests is 18 months to 15 years old; guests do not need
to be the
same age as the party celebrant.
Do younger siblings count as guests?
All children that participate in the party are counted as
guests.
Can the parents be on the floor?
Oftentimes parents are requested to come on to the floor to
assist the
coaches with the party, especially with younger children.
Even if your
help isn’t needed, you are welcome to come to the floor
but please do
not “join in” on playing on the equipment, get in
the way of
activities, or bring any food or drinks to the gym floor.
What do you provide in the party room?
Plates (large and small), cups, napkins, untensils, a table
cover, balloons (for decoration not to hand out) and basic
party decorations. All the paper goods and utensils we use are compostable.
Can I bring my own decorations?
Yes, please give them to the office staff person when you
arrive. If
they are elaborate or if you have a certain plan for how you
would like
them arranged, please assist the staff person in putting them
up.
Do you need to be a current student to have a birthday
party there?
No, our parties are fun for everyone!
Do my guests need to sign a waiver?
You will be mailed a damage waiver to sign and return, and parents of all guests will be given one to sign when they arrive.
How do I reserve a party?
A $50 deposit will confirm your reservation; we do not hold
party spots without a deposit. Please call 415-665-2276 to
schedule a party.
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CAMPS
Please see the Camp Page for more info.
What age does my child have to be to attend circus or
specialty camps?
Between 6 and 13 years old.
What are the hours?
9am – 3pm Monday thru Thursday, and 9am-4pm on Friday
(the Camp show begins at 4pm on Fridays).
Do you offer before care and after care?
Yes. BeforeCare is offered from 8am – 9am, Monday through
Friday; AfterCare is offered from 3pm – 5:30pm, Monday
through Thursday.
Do you offer preschool camps?
Yes, half-day camps during winter and spring breaks and select
weeks during the summer for 4-5 year olds. These camps register online.
Do you offer holiday camps?
Yes. Holiday circus camps are offered during 2 weeks for winter
holidays, and one week during SFUSD's
Spring Break.
CAMP REGISTRATION
When do you begin registration for camps?
Generally, winter and spring camps begin registration 6 weeks
prior, and Summer Camps begin registration at the beginning or end of March.
Check our Calendar
for dates.
Do I need to pay in full to sign up for camp?
Yes.
Do I have to pay an insurance/registration fee?
No, insurance/registration is folded into the camp fee.
Do you offer tuition assistance?
Yes, for Schoolage Circus and Specialty Camps, but not for Kinder Camps. Application available on the Tuition
Assistance page on our website, or in our office.
Do you offer sibling discounts?
No, not for camps.
Do you offer refunds?
Refund, less $25 processing fee is available up until 3 weeks
before
scheduled camp. After that, no refunds.
How do I register?
Camp registration is done online through our registration page..
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